Return Policy

Rut Row! We want you to be 100%, TOTALLY happy with your purchase from VW&F, so if you're not, here's what to do:

Our return policy lasts 14 days. Returns made within 14 days are eligible for store credit, only.
After 14 days have passed, no purchases are eligible for return/exchange.
Non-returnable items include: Light bulbs, balloons, custom lighting/pendants, vintage/antiques, custom ordered items, wallpaper, services or personal care items

Holiday Policy: Purchases made between November 15th through December 24th are eligible for extended return terms: Beginning December 26th, all items purchased during our holiday term can be returned for store credit until January 15th. Items returned after January 15th are not eligible to be returned. **TO QUALIFY FOR AN EXTENDED HOLIDAY RETURN, YOU **MUST** PRESENT A GIFT RECEIPT**

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If your item was damaged during shipping, please be sure to take photos of the packaging and broken/damaged items.
All Returns require either a receipt or proof of purchase, otherwise.
If you are shipping your purchased item to VWF, you are responsible for paying the shipping charges. Please contact VW&F - We will email you a return shipping label that will be deducted from your refund.

Non-returnable items:

To Begin your return or if you have any additional questions about our return policy, please click here.